Privacy Policy

Last updated: [Date]

1. Introduction

At FlowProspect, we prioritize the security and confidentiality of your data. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our web applications, mobile applications, or subscribing to our services, you signify your consent to the practices described in this policy.

2. Collection of Private Data

When interacting with our services, we may collect the following data:

Contact Information: Your name, contact details, email address, and payment information.
Account Details: Information you provide to create an account, including password and other relevant details.
Usage Insights: Technical data such as IP address, device information, and browser specifics.
Correspondence: Messages you send us, including feedback and inquiries.

3. Utilization of Your Information

We employ the data we collect to enhance your experience and provide better services:

Personalization: Tailoring our offerings to meet your individual preferences.
Enhancement: Continuously improving our website and applications based on feedback.
Support: Assisting you effectively with customer service requests and inquiries.
Communication: Sending you relevant updates, newsletters, invoices, and project scheduling.Communication: Sending you relevant updates, newsletters, invoices, and project scheduling.
Protection: Implementing measures to secure your data from unauthorized access.

4.Your Personal and Account Data

Your personal and account-related data, including name, mobile number, and email address, remains confidential. We do not share this information with business partners or third-party advertisement companies without your explicit consent.

5. Use of Email Address

By submitting your email on our platforms, you agree to receive communications from us. You can opt-out at any time by clicking the provided link in emails. We respect your inbox and do not engage in unsolicited commercial emails. Your email may also be used for targeted advertising on platforms like Facebook if you’ve opted in to receive communications.

6. Data Policies for Minors

Our services are intended for individuals over the age of 16. We do not knowingly collect data from minors. If we become aware of underage users, we take steps to remove their data from our systems.

7.Automatic Data Collection

When you visit our website, certain non-personal data is collected automatically. This includes usage information, device details, IP address, OS, language preferences, browser, country, and technical information. This data helps us enhance user experience and maintain security.

8. Your Rights

You can choose not to provide discretionary personal details, but this may limit our ability to provide full assistance. We are committed to ensuring your satisfaction while using our services.

9. Retention of Information

We retain your information only as long as needed to provide services and fulfill purposes outlined in this policy. When no longer necessary, we will delete or depersonalize your data.

10. Cookies Policy

We use cookies to enhance your experience and gather insights into preferences. You can adjust cookie settings, but note that some parts of our site may be affected.

11.Data Protection and Security

We implement industry-standard security technologies to protect your data from misuse and unauthorized access. Our measures include SSL certification and premium malware scanning.

12.Financial Details